Privacy Policy - Premium Sportswear

Last Updated on Feb. 11, 2025

Effective Date Feb. 11, 2025

Stafford Garment Industries (Private) Ltd., No. 305-4/2, Negombo Road, Peliyagoda, 11830, Sri Lanka, email: website@rbn.lk, phone: 94 112 672 090.

This Privacy Policy describes how we collect, use, and disclose your information when you use our website (https://rbn.lk) (the “Service”). By accessing or using the Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not consent, please do not access or use the Service.

We may modify this Privacy Policy at any time by posting the revised Privacy Policy on the Service. The revised policy will be effective 180 days from the date it is posted, and your continued access to or use of the Service after that time will constitute your acceptance of the revised Privacy Policy. We recommend that you review this page periodically.

Information We Collect

We collect and process the following personal information about you:

Name
Email address
Mobile number
Date of Birth
Address
Payment information

How We Collect Your Information

We collect information about you in the following ways:

When you fill out a registration form or otherwise submit personal information on our website.
When you interact with the website.
From public sources.

How We Use Your Information

We will use the information we collect about you for the following purposes:

Marketing and Promotional Communications: To send you email newsletters, SMS promotions, and targeted advertising on social media platforms like Facebook and Instagram, provided you have given us your consent to receive such communications.
Creating user accounts.
Displaying testimonials on our website.
Collecting customer feedback to improve our products and services.
Enforcing our Terms of Usage.
Processing payments for your orders.
Providing customer support.
Sending you administrative information, such as updates to our policies.
Managing customer orders and fulfilling your purchases.
Protecting the security and integrity of our website.
Enabling user-to-user comments and interactions on our website.
Resolving disputes and addressing complaints.
Managing and maintaining your user account.

If we want to use your information for any other purpose, we will ask for your consent and will use your information only upon receiving your consent and only for the purpose(s) for which you grant consent, unless we are required to do otherwise by law.

How We Share Your Information

We will not transfer your personal information to any third party without seeking your consent, except in the following limited circumstances:

Advertising Services: We may share your email address and browsing behavior with advertising services like Google Ads to display targeted advertisements on other websites and platforms.
Marketing Agencies: We may share your email address with marketing agencies like Mailchimp to send you marketing newsletters, provided you have subscribed to our mailing list.
Legal Entities: We may disclose your personal information to legal entities, such as law enforcement agencies or courts, if required to do so by law or in response to a valid legal request.
Analytics Providers: We may share anonymous, aggregated data with analytics providers like Google Analytics to analyze website traffic and user behavior.

We require these third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling that purpose.

We may also disclose your personal information for the following purposes: (1) to comply with applicable law, regulation, court order, or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged with or acquired by another company, your information will be one of the assets that is transferred to the new owner.

Retention of Your Information

We will retain your personal information for the following periods:

Order history: 2 years for accounting and tax compliance purposes.
Email address for marketing communications: Until you unsubscribe from our mailing list.
Other personal information: For as long as we need it to fulfill the purposes for which it was collected, as detailed in this Privacy Policy.

We may need to retain certain information for longer periods, such as for record-keeping or reporting in accordance with applicable law or for other legitimate reasons, such as the enforcement of legal rights or fraud prevention. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights

Depending on the law that applies, you may have the following rights:

The right to access and rectify or erase your personal data.
The right to receive a copy of your personal data.
The right to restrict or object to the active processing of your data.
The right to ask us to share (port) your personal information to another entity.
The right to withdraw any consent you provided to us to process your data.
The right to lodge a complaint with a statutory authority.

To exercise these rights, please contact us at website@rbn.lk. We will respond to your request in accordance with applicable law.

You may opt out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at website@rbn.lk.

Please note that if you do not allow us to collect or process the required personal information or if you withdraw your consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Essential cookies are necessary for the website to function, while analytics cookies help us understand how you use the site. For more information about the cookies we use and how to manage your preferences, please refer to our Cookie Policy.

Security

The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control. For example, we use SSL encryption to protect your payment information during transmission. However, given the inherent risks, we cannot guarantee absolute security, and we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Third-Party Links

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Grievance / Data Protection Officer

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Stafford Garment Industries (Private) Ltd., No. 305-4/2, Negombo Road, Peliyagoda, email: website@rbn.lk. We will address your concerns in accordance with applicable law.